Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes complaints, especially from customers. What if we look […]
That’s How It Was by Hazel Pacheco
That’s How It Was by Hazel Pacheco Best described as slyly funny and heart-warming, That’s How It Was: Operation Finders Keepers is uniquely written in letter format. Written from a ten-year-old boy’s perspective, Randy Ray’s letters prove to be captured moments in time just waiting to be discovered by his daughters thirty-seven years later. These […]
Ten Threads by Richard R Becker
Ten Threads by Richard R Becker Ten Threads is a brisk 125-page, 10-story companion to the bestselling, award-winning collection 50 States. Published as a Kindle exclusive, it can be read as a stand-alone anthology or as a continuation of stories found in 50 States. Specifically, this collection features stories set in Idaho, Louisiana, Wisconsin, Utah, […]
SMART Objective Setting for Managers by Irial O'Farrell
SMART Objective Setting for Managers by Irial O'Farrell Looking to make sense of objective setting, strategic goals, employee development, team competency and SMART? Then SMART Objective Setting for Managers is the book for you. Written by a manager for a manager, this book makes sense of the objective setting process and how it links to […]
Walk the Plank by Marilyn Barr
Walk the Plank by Marilyn Barr Branko learns he will be sold into slavery when they dock in Charles Town, so he doesn’t hesitate to jump ship onto a neighboring sloop in the harbor. This boat will weigh anchor with him at the helm–once he decides what to do with the lady chained in the […]
Almost Destroyed by Lakisha Johnson
Almost Destroyed by Lakisha Johnson Ava Gentry met Andre, thirteen years ago, when he was the officer who responded the night she was attacked. Years later, he’s still treating her like that scared and broken girl with no self-esteem in need of saving. Every chance he gets, he tries to destroy her with his words […]
FEATURED BOOK: The Woman He Used to Know by Helen Starbuck
Detective Nick Ryan and Elizabeth Harper haven’t seen each other in five years after she married a man he despised. Her husband is dead, and she has many reasons to want him dead. Hasty decisions have brought Nick and Elizabeth to a strange and bloody crossroads. He’s worried his feelings for her will help her […]
Under an Azure Sky by Wil Chan
Under an Azure Sky by Wil Chan They call me…Hero…Mercenary…Dragon Slayer. But that wasn’t always the case. There was a time when I thought that dragons were beautiful… During my childhood, I believed that I was friends with a dragon, except the dragon never knew of this friendship. Days after my thirteenth birthday, my secret […]
Wishless by Sibylla Nash
In this fairytale world, not everything is sugary and sweet… Max, a young fairy godmother, fresh out of training, is in over her head. She has to grant the one true wish of a girl who seems to have everything. If not, Max may be stuck in the human realm forever! Oh, and her own […]
Dreamcatcher by Marilyn Barr
Dreamcatcher by Marilyn Barr When tattoo artist, Gretchen O’Malley steps into the world of spiritual healing to banish the nightmare which haunts her, she crosses time and space to search for inner peace. When a spiritual journey with an eccentric Shamanic Practitioner reveals her nightmare is a piece of his past, she doesn’t trust her […]
