Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes complaints, especially from customers. What if we look […]
That’s How It Was by Hazel Pacheco
That’s How It Was by Hazel Pacheco Best described as slyly funny and heart-warming, That’s How It Was: Operation Finders Keepers is uniquely written in letter format. Written from a ten-year-old boy’s perspective, Randy Ray’s letters prove to be captured moments in time just waiting to be discovered by his daughters thirty-seven years later. These […]
SMART Objective Setting for Managers by Irial O'Farrell
SMART Objective Setting for Managers by Irial O'Farrell Looking to make sense of objective setting, strategic goals, employee development, team competency and SMART? Then SMART Objective Setting for Managers is the book for you. Written by a manager for a manager, this book makes sense of the objective setting process and how it links to […]
Rock House Grill by D. V. Stone
Rock House Grill by D. V. Stone Aden House, successful but driven chef and TV personality, refuses to slow down. His life implodes one night, damaging him both physically and emotionally. He’s rescued by a woman he thinks of as his angel. Shay McDowell has rebuilt her life after her divorce. She juggles volunteer EMT […]
Destined ~ A Time Travel Anthology by Denise Mullinex
Destined ~ A Time Travel Anthology by Denise Mullinex Discover a gripping collection of time traveler romance stories… With period-perfect details, dashing heroes, and settings ranging from 1950s New York to war-torn 387 BC Ireland, this page-turning anthology will leave you begging for more! Stories included: Traveler by JC Cooper Young, strong, smart, […]
Angels Always Near: A Poetry Collection by Denise Mullinex
Angels Always Near: A Poetry Collection by Denise Mullinex The Angels Always Near poetry collection offers an experimental take on the timeless emotions of adolescence, capturing moments of imagination and being while exploring the universal theme of love through emotional wordscapes. In this re-edited collection, the mysteries of teenage love and ideals of beauty are […]
L. Ron Hubbard Presents Writers of the Future Vol 38 by Multiple Authors
L. Ron Hubbard Presents Writers of the Future Vol 38 by Multiple Authors L. Ron Hubbard, Frank Herbert, David Farland, Brian Herbert, Kevin J. Anderson, Diane Dillon, and 12 winners: Azure Arther, Desmond Astaire, J. A. Becker, Lazarus Black, Z. T. Bright, John Coming, Em Dupre, N. V. Haskell, Michael Panter, Brittany Rainsdon, Mike Jack […]
Mastering the Art of Assertiveness by Jonathan Specht
Mastering the Art of Assertiveness by Jonathan Specht About the Book After struggling with numerous bad habits and battling to quit them, Jonathan turned to self-discipline, hard work and will power to bring a long-lasting change to his life. Jonathan wrote this book to reveal the deepest secrets which you may not know about assertiveness […]
Customer Escalations Management: The Golden Recipe (The ultimate guide on how to provide amazing customer service and exceptional customer experience) by Nikolaos Zormpas
Customer Escalations Management: The Golden Recipe (The ultimate guide on how to provide amazing customer service and exceptional customer experience) by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the […]
As A Child: God’s Call to Littleness by Phil Steer
As A Child: God’s Call to Littleness by Phil Steer A small but profound book that unpacks Jesus’ deeply challenging statements about ‘becoming like little children’, one word at a time. A welcome message for the worn-out and tired Christian, this book will open your eyes to remembering that beautiful state of childlike wonder.
