Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes complaints, especially from customers. What if we look […]
Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas
Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes complaints, especially from customers. What if we look […]
Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas
Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes complaints, especially from customers. What if we look […]
You’re A Leader Now What?: The proven path to high performance leadership by Mick Spiers
You’re A Leader Now What?: The proven path to high performance leadership by Mick Spiers Have you recently been appointed to your first leadership role or are you in a position mentoring developing leaders? Are you an aspiring exceptional millennial leader who wants to change the status quo and build a different future for other […]
Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas
Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes complaints, especially from customers. What if we look […]
SMART Objective Setting for Managers by Irial O'Farrell
SMART Objective Setting for Managers by Irial O'Farrell Looking to make sense of objective setting, strategic goals, employee development, team competency and SMART? Then SMART Objective Setting for Managers is the book for you. Written by a manager for a manager, this book makes sense of the objective setting process and how it links to […]
The Flight to Excellence by Captain William "T" Thompson
The Flight to Excellence by Captain William "T" Thompson The Flight to Excellence makes a great gift for entrepreneurs and anyone running or starting a business. Attaining the Unattainable Is Within Our Reach. Captain William ”T.” Thompson’s accomplishments are many: US Air Force pilot, Delta Airlines captain, lawyer, award-winning businessman, and professional speaker. But Thompson […]
Short Introduction to MS Office Excel by Hicham and Mohamed Ibnalkadi
Short Introduction to MS Office Excel by Hicham and Mohamed Ibnalkadi This book is part of a series that include MBA Core & Elective coursework taught at prestigious universities like Harvard and Wharton. The series consist of Core & Elective courses that stemmed from more than ten years of professional experience in Wall Street and […]
Automate The Boring Tasks Using Microsoft Office VBA by Hicham and Mohamed Ibnalkadi
Automate The Boring Tasks Using Microsoft Office VBA by Hicham and Mohamed Ibnalkadi he book is part of a series that include MBA Core & Elective coursework taught at prestigious universities like Harvard and Wharton. The series consists of Core & Elective courses that stemmed from more than ten years of professional experience in Wall […]
Blockchain and Cryptocurrency by Hicham and Mohamed Ibnalkadi
Blockchain and Cryptocurrency by Hicham and Mohamed Ibnalkadi If you are a student of management or business management, you must have come across the term ‘blockchain’ and ‘cryptography’. Have you ever thought about why businesses all over the world are going crazy about this technology? No one wants to miss the bus, and every business […]
