Customer Escalations Management: The Golden Recipe by Nikolaos Zormpas Are you ready for AMAZING Customer Service & Experience? What about EXCEPTIONAL Service Delivery? Do you want to see your customers returning back Again & Again? If so, then this is the book for you!!! No one likes complaints, especially from customers. What if we look […]
That’s How It Was by Hazel Pacheco
That’s How It Was by Hazel Pacheco Best described as slyly funny and heart-warming, That’s How It Was: Operation Finders Keepers is uniquely written in letter format. Written from a ten-year-old boy’s perspective, Randy Ray’s letters prove to be captured moments in time just waiting to be discovered by his daughters thirty-seven years later. These […]
Ten Threads by Richard R Becker
Ten Threads by Richard R Becker Ten Threads is a brisk 125-page, 10-story companion to the bestselling, award-winning collection 50 States. Published as a Kindle exclusive, it can be read as a stand-alone anthology or as a continuation of stories found in 50 States. Specifically, this collection features stories set in Idaho, Louisiana, Wisconsin, Utah, […]
SMART Objective Setting for Managers by Irial O'Farrell
SMART Objective Setting for Managers by Irial O'Farrell Looking to make sense of objective setting, strategic goals, employee development, team competency and SMART? Then SMART Objective Setting for Managers is the book for you. Written by a manager for a manager, this book makes sense of the objective setting process and how it links to […]
Intoxicated by Jeana E Mann
Intoxicated by Jeana E Mann A handsome bartender with a bad reputation pursues an uptight accountant with a broken heart. There is only one reason Jack Jameson takes girls into the back of his bar, and everyone knows it. On this night, Ally wants to be that girl. Will Jack’s secret ruin it? An enemies-to-lovers, […]
Rock House Grill by D. V. Stone
Rock House Grill by D. V. Stone Aden House, successful but driven chef and TV personality, refuses to slow down. His life implodes one night, damaging him both physically and emotionally. He’s rescued by a woman he thinks of as his angel. Shay McDowell has rebuilt her life after her divorce. She juggles volunteer EMT […]
Walk the Plank by Marilyn Barr
Walk the Plank by Marilyn Barr Branko learns he will be sold into slavery when they dock in Charles Town, so he doesn’t hesitate to jump ship onto a neighboring sloop in the harbor. This boat will weigh anchor with him at the helm–once he decides what to do with the lady chained in the […]
Almost Destroyed by Lakisha Johnson
Almost Destroyed by Lakisha Johnson Ava Gentry met Andre, thirteen years ago, when he was the officer who responded the night she was attacked. Years later, he’s still treating her like that scared and broken girl with no self-esteem in need of saving. Every chance he gets, he tries to destroy her with his words […]
Cape May, a novel by Holly Caster
New Yorker Joanna Matthews is rapidly approaching 60 and desperate for a change. The last remotely daring thing she did—jumping into an unconventional marriage with her best friend Brian—happened 20 years ago. Now, their life’s comfortable, if routine. Joanna craves more and begins pursuing her long-deferred dream: owning and running a bed & breakfast. She’s […]
Under an Azure Sky by Wil Chan
Under an Azure Sky by Wil Chan They call me…Hero…Mercenary…Dragon Slayer. But that wasn’t always the case. There was a time when I thought that dragons were beautiful… During my childhood, I believed that I was friends with a dragon, except the dragon never knew of this friendship. Days after my thirteenth birthday, my secret […]
